Last month, Michael Louis had an operation on his back. But the pain had become too much to bear, he claimed. And when an enraged Louis couldnât find relief, he blamed the man trying to helpâhis doctor.
Police said Louis fatally shot two orthopedists, a medical receptionist, a bystander, and then himself at a medical office in Tulsa, Oklahoma, on Wednesday afternoon, using a semi-automatic rifle he bought just three hours earlier from a local gun store.
Louis, a 45-year-old resident of Muskogee, had roots in New Jersey and also went by Michelet Louis, his family told The Daily Beast.
âWe are so distraught,â Louisâ niece texted early Thursday morning. She asked not to be named in the story, citing the âheinousâ nature of the crime. âI donât even want to be associated,â she told The Daily Beast, emphasizing that the family does not condone violence of any kind.
âWe are aware that he has been experiencing back pain for a long time but [there is] no reason for this senseless act,â she said. âWe are a Christian-based family. We have never experienced this before.â
Dr. Preston Phillips, an orthopedic surgeon who performed Louisâ back surgery, was killed, Tulsa Police Chief Wendell Franklin said at a press conference Thursday. Louis had been released from the hospital on May 24 but continued to complain that he was in pain, according to Franklin.

Dr. Preston Phillips was photographed in 2010 after the Tulsa Shock basketball team appointed him and his St. Francis colleagues as their official trainers and physicians.
Copyright 2010 NBAE (Photo by Rich Crimi/NBAE via Getty Images)He called to complain âseveral times over several days,â Franklin said, including on Wednesday, the day of the shooting, when he called Dr. Phillipsâ office again, âcomplaining of back pain and wanting additional assistance.â
At 2 p.m. that same day, Louis purchased the AR-15-style rifle from a local gun store. He took it to the hospital along with a .40-caliber Smith & Wesson semi-automatic handgun heâd bought on May 29 from an area pawn shop, Franklin said.
Franklin said officers first got a 911 call at 4:52 p.m. from a patient who was having a video visit with their doctor, who told them to contact police about a shooting in the Natalie Medical Building, near St. Francis Hospital. Police arrived on the scene four minutes later. At 4:58 p.m., just 39 seconds after they entered the Natalie Building, they heard one last gunshot, which they believe was Louis killing himself.
Phillips was found dead in an exam room in the Warren Clinic Orthopedic Surgery and Sports Medicine on the second floor, according to Franklin. He said cops rescued an elderly woman hiding under a desk at the feet of Louisâ body.
A second orthopedist, Dr. Stephanie Husen, was killed in the shooting. The other two victims were identified by authorities as Amanda Glenn, a receptionist, and William Love, who had accompanied a patient to an appointment there.
Love and Glenn âstood in the way, and Louis gunned them down,â Franklin said, noting that Love was shot while holding a door closed so someone else could escape through another exit.
Franklin said a note was found on Louis that âmade it clear that he came in with the intent to kill Dr. Phillips and anyone who got in his way. He blamed Dr. Phillips for the ongoing pain following the surgery.â
Shortly after the shooting, Tulsa police asked Muskogee police to search a home owned by Louis and his wife, Edith Lubin, after being told there may be a bomb inside. The home was evacuated Wednesday night, according to authorities.
While police donât believe Lubin had any advance warning from Louis about his plan, Franklin said Louis contacted her âeither before the shooting took place, or during the shooting, and let her know what he had done.â She later called police to relay the information.

Police respond to the scene of the mass shooting near St. Francis Hospital.
J Pat Carter/GettyPhillips was the section chief of the Warren Clinic and specialized in spine disorders, joint reconstruction, and surgical procedures. He graduated from Harvard Medical School in 1990, completed his residency at Yale New Haven Hospital, and was a jazz aficionado, The Oklahoman reported. He also sat on the board of directors of the John Hope Franklin Center for Reconciliation, which seeks to âtransform societyâs divisions into social harmonyâ in memory of 1921âs brutal Tulsa Race Massacre.
Patients praised Phillips online as âthorough,â âgracious,â and âkind,â and St. Francis CEO Cliff Robertson called him the âconsummate gentleman.â
âHis clinic [would] not always be on time because he will spend every minute with patients that they need,â Robertson said. âHe is one of the doctors that was cut from the cloth of four decades ago in terms of how he felt about people and how he felt about his calling. So not only is it a shock, it is the ultimate loss for St. Francis and for Tulsa.â
Phillipsâ children, and wife, Melody, declined to speak to The Daily Beast when reached by phone on Wednesday evening.
Love was an Army veteran, and just recently bought an RV with his wife, according to local reports.
In an emotional Facebook post, Glennâs brother, Jim Massengill, remembered his sister as âone of the most kind and caring individuals to ever live.â
âI havenât really came up with the words yet⌠I honestly have no idea what to say because Iâve been hysterically crying since I found out,â he wrote, adding that he remained âin complete shock.â
Husen, a dog lover, specialized in sports and internal medicine. A patient remembered her on Facebook as âan incredibly warm, smart, and caring woman... I just donât know how to feel or what to say. But I just wanted to testify that Dr. Husen was a fine woman and she will be missed.â
When initially reached by The Daily Beast Wednesday night, Louisâ family expressed disbelief that he may have been involved.
âThis is really crazy. Like, this is shocking⌠No one in our family, like nobody in our family, has this type of behavior. No one,â his niece had said.
After receiving confirmation that her uncle was involved, she told The Daily Beast, âItâs just so shocking. Like, if he had killed himself, OK. But those innocent people, thatâs what Iâm hurting about.â
Dr. Ryan Elizabeth Parker, associate chief medical officer at St. Francis and a practicing emergency physician, said at Thursdayâs press conference that sheâd had lunch with Phillips on Tuesday
âI know that all of my colleagues went into medicine to help people,â Parker said. â...We are supposed to be the ones that are caring for others during tragedies like this. To think that our caregivers were the victims is just incomprehensible to me. They died while serving others. They died in the line of duty.â
âIâm so sorry we couldnât save you,â Parker added, directly addressing Love, then saying to his family, âWe are grieving with you.â
In a statement issued Thursday, the St. Francis Health System said it would be offering counseling, pet therapy, and other services to âmembers of our family who need help coping with and processing the tragedies that occurred yesterday.â
Last year, a Minnesota man killed one person and wounded four in a mass shooting he claimed he carried out to bring attention to the pain he had been experiencing after back surgery.