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United-Continental Web Meltdown: Why Can’t Airlines Get It Right?

It was supposed to be smooth, but there was unexpected turbulence. Barbara S. Peterson explains why it’s so hard for the airlines to merge without ruining everyone’s weekend.

Barbara Peterson
Barbara Peterson
articles/2012/03/09/united-continental-web-meltdown-why-can-t-airlines-get-it-right/united-consolidation-peterson_sglolx
Kevork Djansezian / Getty Images
Barbara Peterson

Barbara Peterson

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